ChurnNote

ChurnNote helps SaaS founders understand why customers cancel and what to do next.

It connects to Stripe or Lemon Squeezy, detects cancellations, and sends a short plain-text email asking why the customer left. When customers reply, ChurnNote groups the reasons automatically, such as pricing, missing features, bad experience, switched tool, not using the product, or failed payment.

It also helps recover failed payments and queue win-back follow-ups when something changes, like a shipped feature, new pricing plan, onboarding fix, or bug fix.

ChurnNote is built for indie SaaS and small SaaS founders who want to stop guessing why customers leave and act on churn without surveys, complicated dashboards, or enterprise pricing.