Dagmor

Dagmor helps teams review recorded customer calls and turn them into clear, useful reports. You can drop recordings in and get the reports without working inside the system. The Call Log keeps each recording's original name, audio and readable transcript together, so a reviewer can read first and listen when needed. Teams can use their own script, make a specific one, or draft one from repeated patterns across sales calls. Human reviewers keep control of decisions. Reports cover conduct, recording coverage, customer words between marked answers, trends and Hero Scores that show agents their best work. It is built for call quality, customer feedback and practical coaching.